Therapy session

Cancellation Policy

Cancellation Policy: We understand that plans can change, and unforeseen circumstances may arise. To ensure transparency and fairness in managing cancellations, we have outlined our cancellation policy below: Cancellation Timeframe: For session bookings, cancellations must be made at least 24 hours prior to the scheduled date/time]to qualify for a refund. Cancellation Process: To initiate a cancellation, please email, phone or text me. Cancellations are considered valid only upon receiving notification 24 hours prior to cancellation. Refund Policy: Refunds will be processed within two business days after the cancellation is confirmed. Refunds will be issued to the original payment method used for the booking. Partial Refunds: In certain cases, a partial refund may be provided based on the cancellation timeframe. Such as an emergency Non-Refundable Deposits or Fees: In the event that I need to cancel your session at any time, I will refund you immediately. Rescheduling: Subject to availability, we may allow rescheduling of bookings without additional charges if the request is made within 24 hours of the original scheduled. No-show Policy: Failure to cancel a booking and not showing up without prior notice will result in the forfeiture of the entire booking amount. Policy Updates: I reserve the right to modify this cancellation policy at any time. The updated policy will be effective for all new bookings and cancellations. You acknowledge and agree to abide by this cancellation policy by making a reservation or booking with us. If you have any questions or concerns, please get in touch with me at Mind&Energy

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